We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lipstick is good, packaging like luxury brands, but the color is generally different, not the one in the picture, it smells like coconut, it seemed to hold well pleasant
Lipstick unfortunately did not come (((
Color as in the photo, the texture is soft, the smell really liked-nice sweet) easily washed off, well, nothing)) by the way, in Tube little lipstick) i want scarlet color now)) in the mailbox thrown)
I did not try what, the colors are beautiful
Lipstick holds well, matte.
It is difficult for me to write a review on a product that did not come. The money was returned through the dispute.
Very cool lipstick. The shade is bright, saturated. Well pigmented. Nothing was damaged during transportation. I liked it very much. I recommend both the store and the store. Thanks to the seller for the excellent goods.
The third ordered already, like
It came quickly. The color is very natural. Slightly darker than in the photo. The store is good! I'm happy!
I recommend. Smells like vanilla.
Packed well. Beautiful. Not yet tried
Lipstick is very good. And the price for this quality is a fairy tale. A little upset delivery-3 months, the track was not tracked. But the store has always been a contact. The lipstick itself is not matte, as indicated on the product page, but with a slight and pleasant shine. And the fragrance is divine, even words hard to convey. Sweet and very pleasant. I'm not a fan of strong odors in any cosmetics, but this fragrance i really like and discomfort does not deliver at all. The lipstick itself is cream texture, it is applied very easily and smoothly, it does not spread, the lips do not dry at all. Not resistant, but it can be said about all lipsticks, except matte. I really like it and i advise everyone.
Great lipstick! And the service of the store-above all praise! Best recommendations to store and product!
Good, long lasting lipstick. Lasts for 5-6 hours. Doesn't dry the lips.
Color corresponds to the picture on the lips lipstick is not greasy rather dry rolls